Privacy Policy

1. Introduction

AVS CROATIA d.o.o ("AVS Boats", "we", "our" or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website and related communications. We process personal data fairly, lawfully and transparently in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

By using this website, submitting an enquiry or subscribing to our newsletter, you acknowledge that you have read this Privacy Policy.

2. Data controller

The controller responsible for processing personal data collected through this website is:

AVS CROATIA d.o.o, Croatia

Email: croatia@avs-europe.com

Website: https://www.avs-boats.com

3. Information we collect

Depending on how you interact with our website, we may collect the following information.

Information you voluntarily provide

When contacting us or subscribing to our newsletter, you may provide:

• name
• company name (where applicable)
• email address
• telephone number
• country
• details regarding your enquiry
• any additional information you choose to provide

Providing this information is voluntary.

Technical information

When visiting our website, our servers may automatically process technical information necessary for secure website operation, including:

• IP address
• browser type and version
• operating system
• referring website
• requested pages
• date and time of access
• server log information

These records are used solely for security, troubleshooting and system administration purposes.

4. How we use your information

We process personal information only where necessary to:

• respond to enquiries
• communicate regarding yacht brokerage, yacht management, charter or related services
• provide requested information
• administer newsletter subscriptions
• improve website security
• comply with applicable legal obligations
• establish, exercise or defend legal claims where necessary

We do not sell personal data.

We do not use your personal data for automated decision-making or profiling.

5. Legal basis for processing

Depending on the circumstances, personal data is processed on one or more of the following legal bases:

• your consent
• taking steps prior to entering into a contract
• performance of a contractual relationship
• our legitimate business interests
• compliance with legal obligations

6. Contact forms and newsletter

When you submit an enquiry through our contact form, we use the information solely for responding to your request and providing relevant services.

If you subscribe to our newsletter, your email address will only be used for sending news, updates and information related to AVS Boats.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in each newsletter or by contacting us directly.

7. Website security

Protecting the security of our website and communications is important to us.

This website uses industry-standard security measures, including:

• HTTPS encrypted connections
• secure hosting infrastructure
• spam protection technologies (including Cloudflare Turnstile or equivalent services)
• technical monitoring for detecting malicious activity

These measures help protect both visitors and our systems from abuse and unauthorised access.

8. Sharing personal data

We do not sell or rent personal information.

Personal data may be shared only where necessary with trusted service providers supporting our operations, including:

• website hosting providers
• email service providers
• IT support providers
• legal or regulatory authorities where required by law

All service providers are expected to process personal data in accordance with applicable data protection legislation.

9. International visitors

AVS Boats provides services to clients across multiple international markets.

If you contact us from outside the Republic of Croatia, your information may be processed within the European Union in accordance with applicable data protection laws.

Where international transfers are necessary, appropriate safeguards will be implemented.

10. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

Enquiry-related correspondence may be retained for legitimate business purposes.

Newsletter subscription data is retained until you unsubscribe.

Certain information may be retained longer where required for legal, accounting or regulatory purposes.

11. Your rights

Subject to applicable law, you may have the right to:

• access your personal data
• request correction of inaccurate information
• request deletion of your data
• restrict processing
• object to processing
• request data portability
• withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

12. Search engine services

To improve the visibility and technical performance of our website, we use:

• Google Search Console
• Bing Webmaster Tools

These services help monitor website indexing, search performance and technical issues.

They are not used to identify individual visitors and do not involve behavioural analytics or advertising tracking.

13. Analytics and cookies

At the time of publication, this website does not use analytics or advertising cookies requiring visitor consent.

If analytical or marketing technologies are introduced in the future (such as Google Analytics, Microsoft Clarity, Meta Pixel or LinkedIn Insight Tag), this Privacy Policy will be updated accordingly, and an appropriate cookie consent mechanism will be implemented where required by applicable law.

14. Data security

Although no method of electronic transmission or storage can be guaranteed to be completely secure, AVS Boats implements reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational or technical changes.

The latest version will always be published on this page together with the effective date.

16. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.

AVS CROATIA d.o.o

Email: croatia@avs-europe.com

Website: www.avs-boats.com

Document information

Document: Privacy Policy

Website: www.avs-boats.com

Applicable law: Republic of Croatia and applicable European Union legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

Last updated: July 2026