Privacy policy

General notes

AVS d.o.o. attaches the highest importance to the protection of your privacy as a user. This applies in particular to the processing of personal data. It is not necessary for you to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as other information so that we can process your order. Where this is required, we will point this out to you accordingly. In addition, we only store and process data that you provide to us voluntarily or automatically.

Collect and process

Every access to our website and the retrieval of files stored on the website are logged. This includes: retrieved file names, date and time of retrieval, amount of data transferred, notification of successful retrieval, web browser, and requesting domain. The storage serves internal statistical purposes. In addition, the IP addresses of the requesting computers are logged. Further personal data is only collected if you provide this information voluntarily, for example in the context of an inquiry, order or registration.

Use and sharing

The personal data disclosed by you will be treated confidentially by us and will only be disclosed to third parties if this is necessary for order processing, such as the disclosure of order data to suppliers. Under no circumstances will we rent or sell your personal or personally identifiable information to third parties for their use. Personal data is only used to process your orders, to answer your questions and for internal compilation of anonymous statistics. Exceptions exist only for services requested by you, which include consent to use your further data, as well as for the disclosure of your data to government institutions and authorities by law. We will pass on the data collected and stored with your consent to business partners within the framework of contractual agreements, as this is necessary for your interest. Of course, our business partners are required and obligated to comply with the statutory data protection provisions.

AVS d.o.o. assumes no liability for the content of external links.

AVS d.o.o. will not transfer data to non-EU countries without your consent, unless it is necessary for the business transaction and expressly permitted by the DPA.

Right of information and objection

If consent to the use of your personal data was required, you can revoke it at any time by mail or e-mail to our data protection officer.

E-mail: croatia@avs-europe.com

The right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Deletion of personal data

Stored personal data will be deleted if the user of the website and/or customer revokes the consent to the storage, if their knowledge is no longer required to fulfill the purpose pursued with the storage or if their storage is inadmissible for other legal reasons. Data for billing and accounting purposes are not affected.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. with the additional function “AnonymizeIP”. This means that IP addresses are not stored and processed in full, but only in abbreviated form, in order to exclude any direct inference to the person. Google Analytics also uses cookies. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data. You may opt out of having this information collected and shared with Google Inc. by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Cookies

To improve our offer, we use cookies. These are small data packets that are temporarily stored on your hard drive and enable your identification. Cookies collect data about the use of our website in anonymized form – no conclusions about your person are permitted. In this way, we can enable a high level of user-friendliness. In addition, cookies help us identify the most used offers on our website. You can also generally prevent the storage of cookies in your browser by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us. You can recognize an encrypted connection by the lock symbol in the browser line and by the fact that the browser address line changes from “http://” to “https://”. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Safety instructions

We assure you that we store your personal data with the aid of all technical and organizational possibilities in such a way that they are not accessible to third parties. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post.